Catherine, Duchess of Cambridge attends the annual Remembrance Sunday service at The Cenotaph on November 14, 2021 in London, England.

Kate Middleton’s Mother’s Dayphoto crisisis a microcosm of the modern demand for information about the royal family.

“There was no malintent. But it unleashed up a pent-up feeling that people wanted information — unfortunately, that’s the curse of being a modern royal, a former longtime palace aide exclusively tells PEOPLE. “It was a complex reaction.”

The Princess of Wales’ absence from the public eye followingabdominal surgeryin January hit a fever pitch with the release of a family photo for Mothering Sunday in the U.K. on March 10. After multiple global photo agenciespulled the pictureof Princess Kate with her kids —Prince George,Princess CharlotteandPrince Louis— due to suspicion of manipulation, the royal mom shared anapology.

“Like many amateur photographers, I do occasionally experiment with editing. I wanted to express my apologies for any confusion the family photograph we shared yesterday caused. I hope everyone celebrating had a very happy Mother’s Day,” Kate, 42, wrote on social media, signing the personal note with a “C” for Catherine.

The rumor mill continued to churn, and it immediately became clear that Princess Kate andPrince Williamwere at the center of a storm unlike any they’d faced before.

Kate Middleton with her three children, Prince Louis, Prince George and Princess Charlotte.The Prince and Princess of Wales/Instagram

Kate Middleton Mother’s Day

The Prince and Princess of Wales/Instagram

Princess Kate isn’t the first member of the British royal family to face intense scrutiny from the public.Meghan Marklerecently said the social media “bullying and abuse” that she experiencedpeaked during her pregnancieswith sonPrince Archie, 4, and daughterPrincess Lilibet, 2.

“You just think about that, and to really wrap your head around why people would be so hateful. It’s not catty, it’s cruel,” the Duchess of Sussex, 42, said during a panel at SXSW earlier this month.

Prince Harryhas alsolamented the media’s coverageof the royal family, saying in the Netflix showHarry & Meghan,“There’s leaking, but there’s also planting of stories. So, if the comms team wants to be able to remove a negative story about their principle, they will trade and give you something about someone else’s principle. So the offices end up working against each other.”

“Every rumor, every negative thing, every lie, everything that I knew wasn’t true and that the palace knew wasn’t true and internally they knew wasn’t true, that was just being allowed to fester,” Meghan said.

“So there was no other option at this point,” Harry added. “I said, ‘We need to get out of here.’ "

Prince Harry and Meghan Markle in March 2020.Dan Kitwood/Getty

Prince Harry, Duke of Sussex (L) and Meghan, Duchess of Sussex arrive to attend the annual Commonwealth Day Service at Westminster Abbey on March 9, 2020 in London, England.

After weeks of online speculation around the Princess of Wales’ health, she released apersonal video messageon March 22 to announce that she is undergoing “preventative chemotherapy” after tests following abdominal surgery “found cancer had been present.” Kate described the diagnosis as a “shock” and asked for privacy for her young family as she completed treatment.

The update sharply contrasted the palace’s succinct statement on Feb. 5 announcingKing Charleshas cancer.

“This was the day that the royal family came crashing down to earth, and you realize they are just human beings,” royal historian Amanda Foreman tells PEOPLE exclusively in this week’scover story.

The circle of knowledge around Princess Kate’s diagnosis was said to be “very tight,” and her husband and children will continue to rally around her as she focuses on her health.

Kate Middleton and Prince William visit SportsAid at Bisham Abbey National Sports Centre to mark World Mental Health Day on October 12, 2023.Samir Hussein/WireImage

Prince William, Prince of Wales and Catherine, Princess of Wales during their visit to SportsAid at Bisham Abbey National Sports Centre to mark World Mental Health Day on October 12, 2023 in Marlow, England.

Samir Hussein/WireImage

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“He is a very reliable, strong person. She doesn’t feel isolated in this because of William, who is right beside her,” a longtime family friend tells PEOPLE of the bond between William and Kate.

“This is about supporting her and her feeling supported. It is a joint effort. She doesn’t feel isolated at all,” the insider says. “The nuclear family that they have created so well is an immense support not only to him but to Catherine too.”

source: people.com