Cablevision Scamming People Into Getting Converter Box With Basic Service

AConsumeristreader look to snitch up basic service to a cable length - ready boob tube was told by Cablevision that a convertor box would be needed “ no matter what . ” He was also accused of being “ aweless . ”

I have never been so shocked as when I called Cablevision to activate BASIC cable military service for an flat in Brooklyn . I called Cablevision on behalf of my honcho ’s 95 year old uncle . He currently has rabbit ears providing his television signal at his fathers house . He asked me what would bechance as of February 16th . I told him that if he was using an antenna to get his local channels that it would cease working as of that day of the month . He asked me to call Cablevision and ask them to provide BASIC service as of that appointment .

I called Cablevision and after entering the right prompt , I was routed to the cut-rate sale section as a new customer . I gave the sales repp the address that I needed service at . After he verified that Cablevision service that especial edifice , he severalise me that iO service was available . I informed him that I only needed introductory cable television service , canal 2 - 12 only . He told me no problem , I would even receive HBO and Starz free for 90 days . Again ingeminate that I ONLY wanted channels 2 - 12 . I said that I did not need a box , I only desire to solicit up signal to a cable length ready tv . After talk over me , he read that Cablevision require a box no matter what . I told him that was wrong and that a box was not call for for local channels if you have a cablegram quick tv . The rep then tell me that I was “ disrespect ” him and that he knows what he is talking about . I then require to talk to a supervisory program as this guy had no musical theme what he was spill about .

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I am a communicatons installer and my party not only specializes in phone , we set up and set up home theater system as well . I could not consider what I was going through to get uncomplicated canonical service from Cablevision . After wait on erstwhile for two or three moment a supervisor came on the line of business and I basically say that after verbalize to your rep , he tried to sell me a box seat and a service that was not necessary . I did n’t want a box or digital service , I just wanted BASIC service . He necessitate me if that was all and I enjoin yes . He put me on hold and in another two or three moment go by and the original representative came back on and told me that a supervisory program had “ approved ” my request to have basic service without a convertor . We polish off the order and after hang up I was absolutely ball over that they would endeavor to sell their iO service and a monthly box renting after SPECIFICALLY postulate for only local duct and pronounce that I did not want their “ spare ” channels . A supervisor has to “ approve ” having local serve only ? ? ? How many citizenry are they scamming with this obviously unfair and illegal sales maneuver .

This is specifically the cause why I dumped this horrible company for Verizon Fios at my home plate . I would rather pay more that even give a dollar to Cablevision .

A cable fellowship trying to swindle DTV convert ? Why , cable party are known for their ethical sale recitation — much like cable car salesman andBest Buy . I am shocked and appalled . UPDATE : It has come to our attention that some neighborhood do require a box — but the fact that this request was finally “ okay ” without a convertor still raises question . [ Consumerist ]

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